SMTP2GO SMS Terms and Conditions

1. Consent to Receive Messages

By opting in, you authorize Carson City to send recurring SMS messages to the mobile number you provided. Consent is not a condition of purchase. Standard message and data rates may apply.

2. Message Types & Frequency

You may receive:
• Public Safety Alerts for Critical or Time-Sensitive Incidents
Message frequency varies based on your interactions with our service.

3. Opt-Out Instructions

You may opt out at any time by texting STOP. After opting out, you will receive a final confirmation message. No further messages will be sent unless you opt in again.

4. Help & Support

For assistance, contact us at:
• Email: helpdesk@carsoncity.gov
• Phone: 775-283-7000

5. Carrier & Delivery Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your mobile carrier’s network performance.

6. User Responsibilities

By opting in, you confirm that:
• You are the owner or authorized user of the mobile number provided.
• You will notify us if your number is reassigned, disconnected, or transferred.
• You will not use the service for unlawful or abusive purposes.

7. Privacy & Data Use

Your information will be used in accordance with our Privacy Policy. We do not sell or share your mobile number with third parties for their marketing purposes. We may retain SMS interaction data for compliance, fraud prevention, and operational needs.

8. Program Changes

We may modify or terminate the SMS program at any time. If changes materially affect your rights, we will notify you via SMS or update our website.

9. Age Requirement

You must be 18 years or older to participate in the SMS program.

10. Governing Law

These Terms and Conditions and the rights and obligations of the parties hereto are governed by, and construed according to, the laws of the state of Nevada, without giving effect to conflict-of-law principles that would require the application of law of any other jurisdiction.