Carson City
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Residential Application Water/Sewer Service
To start service, property owners must provide Utility Billing a completed and signed application. (Both digital or handwritten signatures are acceptable).
Please fill in all fields; if not applicable, note: N/A.
Submit completed application to Utility Billing via email at Utilitybilling@carsoncity.gov or Fax to (775) 887-2164.
Complete the residential application for service for all single-family properties:
- Residential Application - Fillable PDF
- Form A-2 (pdf version)
Carson City Public Works-Utility Billing Division
Application for Service Information
Form A-2
Application with Carson City Utility Billing for water, sewer and/or storm drain service is in accordance with the following terms and conditions:
- The Applicant must own the property for which services are applied and agrees to pay for said services per Carson City Municipal Code Chapter 12.01.070.
- The applicant’s signature must be on file to receive water, sewer and/or storm drain service. Service will be supplied to the address indicated. Additional properties may be added upon request.
- The applicant agrees that service arrangements are subject to the municipal code of the City of Carson City. (The municipal code can be viewed at www.carsoncity.gov.)
- A $20 establishment fee will be charged for each new account and will appear on the first or second bill.
- The applicant is aware that wasting water is prohibited in Carson City. The City imposes water restrictions each year from June 1 through September 30. These restrictions are due to delivery and storage limitations, not supply shortages.
- Odd-numbered addresses water on Tuesdays, Thursdays and Saturdays.
- Even-numbered addresses water on Sundays, Wednesdays and Fridays.
- There is to be no watering by anyone on Mondays.
Watering is not allowed between 10 a.m. and 6 p.m. on any day - the hours when water evaporation is at its highest.
You can request Watering Restriction Exemptions for the following by calling (775) 887-2355:
- Licensed commercial gardeners or commercial caretakers, who are on the premises at the time watering is taking place.
- Vegetable gardens, flower beds and trees within two months of planting.
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New lawns are exempt from watering restrictions for 21 days from planting or installation date.
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Residential customers adjusting and repairing their irrigation system during the non-watering times for a period not to exceed one hour.
SEWER:
Residential sewer users pay a monthly flat rate. Commercial sewer users pay a monthly base charge and a volume charge (per 1,000 gallons of metered domestic water) based on either a low-concentration or high-concentration discharge.
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CARSON CITY UTILITIES DIVISION |
CARSON CITY TREASURER’S OFFICE |
| Utility Billing: 775.887.2355, ext. 2 FAX: 775.887.2164 |
Collection Division 775.887.2092 | |
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3505 Butti Way |
201 N. Carson St., Ste. 5 |
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Establish new accounts |
Utility bill payments |
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Change of name/mailing address/etc. |
Account balances |
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Meter set/turn-on/turn-off requests |
Delinquent account inquiries |
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Questions on meter readings, |
Non-payment turn-offs |
| Report water leaks | Payment arrangements | |
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Water quality/pressure inquiries |
Property liens |
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Watering restrictions, exemptions and enforcement |
Auto-pay plan |
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Refunds |
Refunds |
| After-Hours Emergencies: 775.887.2343 | ||
*Please refer to the above list as a guideline for any questions regarding utility services.
