Detention center personnel are prohibited from delivering any messages to inmates, or discussing medical (HIPPA) information with anyone whatsoever.

Overview

The Carson City Sheriff's Detention Facility was completed in April of 1999, featuring the latest in high-tech surveillance and security. The center averages approximately 200 inmates at any given time, providing services for all of the Carson City Judicial responsibilities, and receiving arrested persons from the Nevada Highway Patrol, Carson City Alternative Sentencing, State Parole and Probation, and many other state and federal agencies.

The health, safety and welfare of the inmates are first priorities for the staff and employees at the detention center. Counseling services are available daily to ensure the inmate's wellbeing, medical, spiritual and mental health. When warranted, the Sheriff’s Office utilizes the services of Carson Tahoe Regional Medical Center and other local care providers.

Bail

For Bail questions, please see your local directory to select an appropriate agency. Detention Center staff are prohibited from recommending any particular bail bond agency. The staff at each entity will be happy to assist you in any endeavor, including contact with the Detention Center. With well over 4,000 intake and releases annually, it is impossible for the department to anticipate exact release times.

Contact

Jail Information Line
(775) 283-JAIL (5245)

Visiting Hours

By Appointment Only
To make an appointment to visit inmates call (775) 283-4777 on Thursdays between the hours of 9:00 A.M. - 3:00 P.M.

Visitors need to have a valid Drivers License or ID and they must be on the inmates visitors list.

Family Services Unit

The Family Services Unit is a jail-based and community-facing secondary prevention program that supports incarcerated parents, caregivers, and their children through evidence-based parenting education, case management, and coordinated reentry planning. The Family Service Unit strengthens families and reduces the likelihood of child abuse and neglect before formal child welfare intervention is required. By working with incarcerated parents prior to release, the program addresses known risk factors for maltreatment while strengthening protective factors for children in the community. This initiative has developed into a collaborative partnership between the Carson City Sheriff’s Office, DCFS Child Protective Services, and community providers. 

• Faith Barber

Family Service Case Worker

Office: 775-283-7205

Cell: 775-350-5583

Email: FBarber@carsoncity.gov

Nevada S.A.F.E Notification

• Registration in the Nevada S.A.V.E Notification system will begin on September 1, 2025.

• Customer Support phone number is 555-321-2835.

• Email for questions about NV SAVE: nvsave@ag.nv.gov

Commissary Account

To place money on an inmate's commissary account, visit Smart Deposit.

When providing funds please note only the following will be accepted:

• Money orders displaying typed or stamped value amounts, payable to CCSO/inmates name
• U.S. currency

Inmate Telephones

NCIC Inmate Communications offers Prepaid Calling Service allowing incarcerated persons at the Carson City Detention Center to stay in contact with loved ones. No incoming calls can be received except for voicemail messages to approved inmates. Each inmate will be given access to the telephones upon the completion of the booking process. Telephones for private use are located in each housing area and calls can also be made from handheld tablets.

Phone calls from this facility (local, long distance and international) are billed at a per-minute rate, with no connection fees. Three-way calls are prohibited.

The calling rates for the Carson City Detention Center are shown below:

Inmate Messaging and Video Visits

You can also video visit your loved one from the comfort of your home, as well as send messages and approved pictures which is quicker, easier and cheaper than sending letters through the mail. You can fund your Video Visit and Messaging with your current NCIC Inmate Telephone account or if you don’t have an account, visit www.NCIC.com  to set one up. Video Visits are $0.25 per Minute, Messages are $0.20 per Message, Picture Messages are $0.35 each and & Video Messages are $0.35 each. There is no limit on how many messages and photos can be sent to the inmates and they receive them instantly.

Benefits of setting up an NCIC Prepaid Account:

• One account to manage ALL inmate communications (Phone Calls, Video Visits and Messages)
• Quick and easy account setup
• Funding and support around the clock 24/7/365

To create and fund Prepaid Accounts, please visit NCIC Inmate Communication’s website at: https://account.ncic.com  (Para Espanol) or call our call center at 1-800-943-2189.

Postal Service

Mailing Address:
897 E. Musser St.
Carson City, NV 89701

Incoming U.S. mail will be delivered Monday through Friday of each week with the exception of holidays.

The following incoming mail will not be permitted:

• Items that are illegal or violate U.S. Postal Service Regulations.
• Items that advocate or describe the killing of law enforcement personnel, facility disorder, escape, or any other criminal acts.
• Items that contain contraband which include lewd photographs.
• Polaroid photographs, gang related photographs, or any other items deemed inappropriate by staff.
• Magazines, newspapers and paperback books or parts thereof.
• No website generated or email items allowed.
• Packages, unless clearly marked "Legal Mail." All other packages will be returned to sender including "express" or "priority" type overnight packages/ envelopes or placed in the inmate’s property.
• Stickers (other than a single return address label), sexual materials, advertisements, books or sections of books, checks, stamps, extra envelopes, forwarded mail, mail to other inmates, mail depicting illicit drug possession or use, or gang related materials.
• Mail received with false or incomplete return address (including complete name of sender), third party mail, or messages, or no return address.
• Mail received from another detention facility.
• Any mail with any foreign substance on them including, but not limited to perfumes, lipstick, lip-gloss, oils, paints, glitters, glitter ink, or any other unidentified substance.

Visitation

Visitors must make an appointment in order to visit. Appointments are accepted on Thursdays between the hours of 9:00 a.m. through 3:00 p.m.

• Visitors must be placed on the an inmate's visiting list.
• There will be no visitation on holidays.
• The visits are supervised by staff and are non-contact.
• Visits are on Saturday only and last for 15 minutes.
• Visiting may be altered or cancelled at any time.
• Visitors are only allowed one visit per week.
• No more than two visitors and one child.
• There are no restrictions as to the number of attorney visits or legal counsel.

Security

Visitors will be required to pass a security screening and may be subject to a physical search. Visitors will need to produce a valid U.S. or Canadian picture ID. All foreign visitors will be required to produce a valid passport. The on-duty supervisor may authorize a visit with or without ID.

Dress Code

All visitors will be dressed appropriately. The following dress will not be permitted:

• Any attire associated with gangs, drugs, alcohol, violence or discrimination.
• Undergarments (bras, underwear, boxer shorts, etc.) should not be visible. Sheer and see-through clothing are not allowed.
• Blouses and shirts should not show cleavage and skin should not be visible at midriff.
• Halter-tops, backless shirts, sleeveless shirts and strapless garments are not allowed. Shirts must have sleeves and cover shoulders.
• Shorts, skirts, and dresses must extend below fingertips with arms in relaxed position.
• No ripped or torn shirts or pants. Pants must be worn around the waist and properly fitted.
• Excessive baggy pants as well as excessively tight pants are unacceptable.